When you call 911 in Johnston County, the call goes to the Johnston County E-911 Communications Center. They ask questions in order to relay important information to responding personnel (Fire/Rescue, EMS, Law Enforcement). This information can range from finding out if people are trapped in a fire to giving medical aid directions over the phone. Dispatchers are required to obtain certain certifications (Emergency Medical Dispatch, Emergency Fire Dispatch, and Emergency Police Dispatch, to name a few) that allow them to give directions and/or assist you while emergency responders are responding. Most of the time, while one person is asking the questions or giving directions, another is dispatching the appropriate agency(s). Please be patient and provide as much information as possible. For CFD, the information is "real-time," since our apparatus have mobile data computers (MDC's) which are a direct link to the dispatcher's screen. As they enter it, we see it!